Job Title

COMMUNITY SERVICES SPECIALIST

Reports to

DIRECTOR OF COMMUNITY SERVICES

Direct Reports

NONE

FLSA Status : NON-EXEMPT

DSP Status : NO

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.

Full time

To explore the full range of benefits please visit our website www.jmmurray.com

$18.45-$22.41/hour - Placement in the range will be determined based on experience and other factors allowed by law.

GENERAL SUMMARY

Responsible for the coordination of referrals, including obtaining all necessary intake documents, assisting individuals and families with the completion of paperwork, and assessing individual’s appropriateness for the service to which they are being referred. Handles outreach and coordination with local businesses and agencies for Community Based Pre-Vocational placement sites. Handles outreach, coordination, and scheduling of events and activities for Community Habilitation.

COMPANY STANDARDS

• Maintains regular attendance and punctuality in order to provide quality direct support and service to individuals served. This position performs all hours onsite and at all assigned physical locations of service, unless required by business needs and approved.
• Follows all safety rules and regulations; wears and/or uses required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to the Self-Directed Services management.
• Ensures all contracts and self-directed services are coordinated, documented and provided in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.

ESSENTIAL FUNCTIONS

1. Receives referrals from internal and external sources. Ensures appropriate parties have received necessary documents to complete. Assists the individual/family/care manager with the completion of referral paperwork. Ensure that referral packet is complete and accurate including, but not limited to, documentation of disability where required.
2. Performs clerical duties necessary to maintain accurate records and service operations including but not limited to filing, copying, computer entry, organizing and ordering supplies, etc.
3. Attends all required and requested training and meetings; maintain updates and certifications as required.
4. Establishes relationships with local businesses and agencies to establish new Community Based Pre-Vocational placement sites. Meets with constituents to learn the responsibilities and expectations required of the site.
5. Conducts satisfaction surveys with Community Based Pre-Vocational placement sites.
6. Obtains information regarding upcoming events, classes, activities, and other opportunities for individuals receiving Community Habilitation services to engage in. Collaborates with Community Services Supervisors to schedule activities and relay information to staff.
7. Provides safe transportation and on site supervision to support individuals at community sites for assigned caseloads. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance. Ensures their personal vehicles are clean inside and free of excess debris.
8. Provides community habilitation services to assigned caseload, both individually and in groups. Duties include support with food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the Staff Action Plan.
9. Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to individual’s homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off site locations.
10. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
11. Performs additional duties and responsibilities, as assigned.

COLLABORATION

INTERNAL

JM Murray Services and Administration Staff

EXTERNAL

OPWDD

Care Coordinators

Local and Regional Provider Staff

Families

Community Pre-Vocational Placement Sites

EDUCATION and EXPERIENCE

Associates degree preferred; significant experience in lieu of degree may be considered

2-3 years of experience working with individuals with developmental disabilities preferred; at least one year coordinating and scheduling work tasks.

KNOWLEDGE and SKILLS

Sound decision-making skills and judgment

Good verbal and written communication skills

Organizational skills and attention to detail

Ability to meet deadlines and produce work according to established timeframes

OTHER REQUIREMENTS:

Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Development Disabilities (OPWDD), and the NYS Office of Child and Family Services.

WORKING CONDITIONS

Job assignments may take place indoors and outdoors, in various environmental conditions including rain, snow and cold weather.

PHYSICAL REQUIREMENTS

Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.

0-24 %

25 -49 %

50 -74 %

75 –100 %

Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.

x

Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.

x

External Conditions: Must be able to work in a position requiring exposure to the weather conditions.

x

Lifting: Must be able to lift unaided, at least 10lbs

x

Must be able to lift unaided, from 11-30lbs

x

Must be able to lift unaided, from 31-70lbs

x

Must be able to lift unaided, from 71-100lbs

x

Must be able to lift unaided, over 100lbs

x

Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.

x

APPLICANTS

I have reviewed this job description and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this job description prior to signing this document.

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___________________________________________________________ _______________________

SIGNATURE DATE

EMPLOYEE

I have reviewed this job description and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the job description. I have discussed any questions I may have about this job description prior to signing this document.

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___________________________________________________________ _______________________

SIGNATURE DATE

Comm Services Specialist V2024.03.12